Delivery Policy

1. Introduction

This Service Delivery Policy explains how BattleNPC processes, schedules, and delivers digital gaming services purchased through our platform.

2. Estimated Delivery Timeframes

Typical estimated completion times for our services are as follows:

• Boosting Services: Generally completed within 1–3 business days
• Coaching Services: Usually scheduled within 24–48 hours after payment confirmation and receipt of player preferences
• Session Usage: Once a coaching or boosting session has been scheduled, failure to attend or utilize the session may result in forfeiture of the service. Coaching sessions are considered one-time services unless otherwise specified

3. Delivery Methods

Services may be provided through one or more of the following methods:

• Email confirmations, updates, and completion notices
• In-game service execution performed by our team or authorized service providers
• Temporary account access where required and authorized by the customer
• Scheduled voice chat, messaging platforms, or video sessions for coaching services

4. Delivery Delays

While we make reasonable efforts to complete all services within estimated timeframes, delays may occur due to circumstances outside our control, including:

• Incorrect, incomplete, or outdated account information provided by the customer
• Game server outages, maintenance periods, or technical issues
• Unexpected operational disruptions, internet issues, or force majeure events

Where possible, we will provide timely updates regarding any significant delays affecting your order.

5. Service Completion

A service may be considered completed once the requested order has been successfully delivered and confirmation has been provided through one of the following methods:

• Email notification
• Direct message or customer dashboard update, where applicable

Customers may occasionally be asked to confirm completion or provide feedback regarding the delivered service.