Terms & Conditions

1. Introduction

Welcome to BattleNPC, operated by [Company Name] (“we,” “our,” or “us”). By accessing our website or purchasing any of our services, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our services immediately.

2. Eligibility Requirements

To access or use our services, you confirm that:

• You are at least 18 years of age, or you have authorization from a parent or legal guardian
• All information submitted by you, including payment details, is accurate and current
• Your use of our services does not violate any applicable law, regulation, or game publisher policy

3. Services Provided

BattleNPC offers digital gaming-related services, including but not limited to:

• Game boosting services
• One-on-one gaming coaching and assistance

Our services are intended to improve in-game progression, rankings, and overall gameplay experience for supported titles.

Any purchased points, credits, or balances remain valid for a period of 180 days from the original purchase date unless otherwise specified.

4. User Responsibilities

By using our platform, you agree to:

• Maintain the confidentiality and security of your gaming account credentials
• Refrain from engaging in activities that breach the rules or terms of the respective game publishers
• Avoid abusive, fraudulent, unlawful, or disruptive behavior, including harassment, spam, or misuse of the platform

You are solely responsible for the activity conducted through your account.

5. Orders & Payments

• Full payment must be received before any order or service is initiated
• We reserve the right to reject, suspend, or cancel any order at our sole discretion, particularly in cases involving suspected fraud, unauthorized transactions, or policy violations
• Payments are accepted in Japanese Yen (¥JPY), Hong Kong Dollar (HK$), and US Dollars ($USD)

By submitting payment, you confirm that you are authorized to use the selected payment method.

6. Refund Policy

Refund requests may be considered under the following conditions:

• Payment was successfully completed, but purchased points or services were not delivered
• Duplicate payments were made accidentally
• Unauthorized or fraudulent card activity is verified

Refunds will not be granted in the following situations:

• The service has already been partially or fully completed
• Purchased points have already been credited or used
• Bonus or promotional points are involved, as these hold no refundable value

Except where required by law, all point purchases are considered final once delivered.

To request a refund, please contact support@battlenpc.com and include your order reference number along with a detailed explanation of the issue.

7. Account Access & Boosting Services

For services requiring account access, you acknowledge and agree that:

• Temporary access to your gaming account may be necessary to complete the requested service
• You should avoid logging into the account while an order is actively being processed unless specifically instructed otherwise

Failure to follow these instructions may result in delays or incomplete service delivery.

8. Disclaimer

BattleNPC and [Company Name] are independent service providers and are not affiliated, associated, authorized, endorsed, or sponsored by any game developer, publisher, or platform.

All trademarks, logos, game titles, and related intellectual property belong exclusively to their respective owners.

9. Limitation of Liability

• Indirect, incidental, or consequential damages
• Account suspensions, restrictions, or bans imposed by game publishers
• Loss of in-game progress, rankings, virtual items, or data
• Delays or interruptions caused by third-party systems or platforms

Use of our services is at your own discretion and risk.

10. Suspension or Termination

We reserve the right to suspend, restrict, or permanently terminate access to our services for users who violate these Terms & Conditions or engage in conduct deemed harmful to our business, staff, or community.

11. Intellectual Property Rights

All website content, branding, graphics, logos, text, and materials made available through BattleNPC are owned by or licensed to [Company Name].

Any unauthorized copying, distribution, modification, or commercial use of our materials is strictly prohibited without prior written consent.

12. Changes to These Terms

We may revise or update these Terms & Conditions at any time without prior notice. Continued use of the website or services after changes become effective constitutes acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in Hong Kong, without regard to conflict of law principles.